Engineer working

Equipment breakdown can be costly, so regular testing, maintenance and servicing is essential to the smooth running of your practice. When you need to rely on delivery of service - an easy to work with, expert supply partner is essential.

Engineering solutions from DD is a specialist department offering a nationwide team of multi-skilled engineers with the experience and expertise to solve your everyday equipment problems. From Dental Chairs to Compressors, Ultrasonic cleaners to X-rays we can get your practice up and running quickly, with minimum disruption to your patients.

Need help now? Call our helpdesk on 0800 028 1697


Our Service

Our 60 strong team of qualified engineers are trusted partners to thousands of high street dentists, corporate groups and NHS health boards. We pride ourselves on our friendly and professional service and most importantly our rapid response times and extensive reach.

60+ qualified engineers
3 dedicated helpdesks
Fully equipped vans with extensive range of spares
3 Regional workshop facilities
National coverage
Tailored service contract plans

Want to find out how we can help you? Leave your details below


Dental

Our engineers are trained across all disciplines, meaning they will not only repair your dental chair but they will also service and re-validate your autoclave, and will routine test your X-ray equipment and give advice on new digital technology.

  • Chairs
  • Suction
  • Compressors

Decontamination

For over 20 years we have led the market in decontamination services and DD have extended validation services across the whole of UK and Ireland. With ever-increasing focus and new regulations for best hygiene practice our expertise and industry pedigree make us an essential resource to our customers.

  • Ultrasonic Cleaners
  • Washer Disinfectors
  • Handpiece Cleaning
  • Vacuum & Non Vacuum Autoclaves

Digital

Training and development for our engineering team is key to ensuring we offer the very best level of service to our customers. Working in conjunction with leading manufacturers to ensure we are fully conversant and up-to-date with their products is embedded in our everyday working practice.

  • X-Rays
  • Handheld Intra-Oral
  • OPG
  • Intra-Oral

Nationwide Support

Regional scheduling offices and field services engineers location map

Engineering Brochure

Engineering Brochure Download

Decontamination Brochure

Decontamination Brochure Download

Clearing Up Decontamination

Clearing Up Decontamination Guide Download

Pricing

When it comes to pricing there is never a ‘one size fits all’ solution but we do try to keep it simple, fair and easy. Our pricing schedule has fixed price plans for specific service requirements but can also be tailored to your individual practice needs. The real efficiencies come from having just one, easy to use resource for all your engineering needs.

Fundamental

£32

/ wk

  • FUNDAMENTAL includes:

    A service assessment of each asset which includes a full report of engineers recommendations if required to reduce the chance of future down time.

  • Compliance testing of those assets required to satisfy local guidance.

  • In the event of a breakdown you have preferential rates of labour and travel.

Level 1

£60

/ wk

  • LEVEL 1 includes:

    A full manufacturers service of each asset which will reduce the chance of future down time and comfort knowing your equipment is operating as the original manufacturer intended.

  • Compliance testing of those assets required to satisfy local guidance.

  • In the event of a breakdown you have preferential rates of labour and travel.

Level 2

£75

/ wk

  • LEVEL 2 includes:

    Everything in LEVEL 1 PLUS:

  • 2 x call outs per asset per annum meaning you can manage any unforeseen call out, labour and travel costs.

Level 3

£84

/ wk

  • LEVEL 3 includes:

    Everything in LEVEL 1 PLUS:

  • 3 x call outs per asset per annum meaning you can manage any unforeseen call out, labour, travel and parts costs.

Level 4

£138

/ wk

  • LEVEL 4 includes:

    Everything in LEVEL 1 PLUS:

  • Unlimited* cover per asset meaning you have complete peace of mind.

*Fair usage applies, operator misuse and existing faults excluded.


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